Getting Started
Navigating Your New Software
Account Manager
The Account Manager was created to give Gecko Software customers a convenient resource to update their personal information with us, such as your billing, shipping, and payment information.
To access the Account Manager, log-in to Track ‘n Trade Live, click on the Help Menu, and select Account Manager. The Account Manager will open in your default browser. (You will not need to enter your email address and password if you are already logged-in to the program.)
Or, access your Account Manager by visiting www.trackntrade.com or www.geckosoftware.com and click on Account Manager. To log-in to the Account Manager, use the same username and password you use to access the Track ‘n Trade 5.0 software program. There are links below the log-in to help you in case you forget this information. If you do not have a password, click on the "Click Here to Sign-Up" button on the bottom of the screen. It is helpful to read the information given here.
Once you have logged in, a screen will appear with your information on it. The top of the screen is a menu with Home, Update Account, Order History, and Available Products tabs.
From the Home page you can view your Account Details at the top left corner, which include your current address and phone number. You can change this information by clicking Review. You will also see any Account Notices, such as a notice that one of your subscriptions needs to be renewed. Below will be a list of your current subscriptions and a list of the software programs you currently own.
The Update Account page is where you can update your Billing and Contact Information, Shipping Information, Payment Information, and your Password. It is important to keep this information up-to-date.
On the Order History page, there will be a chronological list of all your orders. To view them in detail, click on the Details link on the right side of the screen.
The last page on the menu is Available Products. Here you can view all the Gecko Software products you do not own. Please browse through and make purchases from this window.